Your privacy matters. All dolls are shipped in plain boxes with no labels or logos. We offer worldwide delivery with safe, trackable shipping.
Custom Design & Personalization
Create your dream companion. Choose body type, skin tone, hairstyle, and outfit — all designed by our lead designer, Alice Autumn.
Premium Quality & Realistic Craft
1:1 human-like design. Made with medical-grade TPE for a soft, lifelike touch. Every doll passes strict quality checks before shipping.
After-Sales Support & Warranty
We’re here for you. Enjoy 24/7 customer support, care instructions, and warranty coverage for a worry-free experience.
We have prepared answers to your questions in advance.
🎁 1. Free Outfits & Accessories Included
What you see is what you get — each doll comes with the same outfit and accessories as shown in the photos.
We carefully prepare matching lingerie, clothing, and accessories to enhance the realism and presentation.
🧍♀️ 2. Custom Orders & Private Design
We accept fully customized orders — from body size, skin tone, and makeup to hairstyle, outfit, and accessories.
Our Chief Designer, Alice Autumn, personally reviews every private order to ensure perfect quality and style.
🔒 3. Discreet Shipping Worldwide
All dolls are shipped in plain, unmarked boxes for complete privacy.
We deliver safely to over 80 countries, with fast, trackable shipping and secure packaging.
🛠️ 5. 180-Day Free Repair Service
Enjoy 180 days of free repair for any factory or joint issues.
We also provide replacement parts and long-term maintenance support beyond the warranty period.
🧾 4. 30-Day Replacement Guarantee
If your doll arrives damaged or defective, we offer a free replacement within 30 days of delivery.
Just contact our support team with photos of the issue — we’ll handle the rest.
💬 6. 24/7 Customer Support
Our English-speaking support team is available 24/7 via email or WhatsApp.
We assist with order tracking, care guides, cleaning instructions, and all after-sales needs.
🧼 7. Cleaning & Maintenance Kit Included
Every order includes a free cleaning and care kit with instructions to help you keep your doll soft, clean, and fresh.
📸 8. Photography & Display Support
For collectors and photographers, we offer posing guides, lighting tips, and creative setup suggestions to make your photos look stunningly realistic.
💝 9. Secure Payment Options
We support PayPal, credit cards, and installment payments for easy, flexible checkout.
Your payment information is fully encrypted and secure.
🌍 10. Lifetime Care & Support
Even after your warranty expires, our team is here to assist you with parts, upgrades, and professional maintenance advice.
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